Privacy Policy — 7c7774

1.1 Registration Data

When you create a 7c7774 account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address, email address, mobile phone number, and any username or display name you choose. This information is required to create and maintain your account and to verify your identity in accordance with our responsible gaming and anti-fraud obligations.

1.2 Identity Verification Documents

To comply with Know Your Customer ("KYC") requirements and to process withdrawal requests, we may ask you to provide copies of government-issued identity documents. Acceptable documents include a National Identity Card (NID), passport, or driving licence. We may also request proof of your residential address (such as a utility bill or bank statement dated within the last three months) and proof of ownership of your nominated payment method.

1.3 Transaction and Financial Data

7c7774 records all financial transactions associated with your account, including deposits, withdrawals, bonuses applied, wagering activity, and game play history. Transaction records include amounts, timestamps, payment method identifiers (e.g., your bKash or Nagad mobile wallet number, masked card numbers), and transaction reference codes. This data is retained for the period required by applicable law and our internal fraud prevention procedures.

1.4 Device and Technical Data

When you access the Platform, our servers automatically collect certain technical data about your device and connection. This includes your IP address, device type, operating system, browser type and version, screen resolution, time zone setting, and the pages or features you interact with during each session. This information is used to ensure the Platform functions correctly on your device and to identify unusual access patterns that may indicate security threats.

1.5 Communications Data

If you contact our support team by email or through our live chat system, we retain records of that correspondence, including the content of your messages, timestamps, and any attachments or documents you provide. These records are used to resolve your query, to train our support staff, and to maintain an audit trail of all player interactions.

1.6 Responsible Gaming Data

If you use any responsible gaming tool available on the Platform — such as deposit limits, loss limits, session reminders, or self-exclusion — we record your elections and the dates on which they were applied or modified. This data is treated with the highest level of sensitivity and is used solely to enforce your chosen restrictions and to comply with our responsible gaming obligations.

3.1 Contractual Necessity

The majority of the personal data processing carried out by 7c7774 is necessary for the performance of the contract between you and the Platform — specifically, the Terms & Conditions you agree to when registering an account. Without processing your registration data, transaction history, and identity documents, we could not provide you with access to the Platform, process your payments, or service your account.

3.2 Legal Obligation

Certain processing activities are required by applicable law. These include retaining financial transaction records for the minimum period prescribed by law, conducting identity verification checks, and preserving records of responsible gaming elections made by players. We are obligated to retain these records even after you close your account.

3.3 Legitimate Interests

Some processing activities are carried out on the basis of 7c7774's legitimate business interests, provided those interests are not overridden by your rights and freedoms. These include fraud prevention and security monitoring, internal audit and compliance functions, and the analysis of aggregated usage data to improve the Platform.

3.4 Consent

Where we rely on your consent as the legal basis for processing — for example, when sending you marketing communications — you retain the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. To opt out of marketing communications, contact [email protected] or use the unsubscribe link included in any marketing email we send.

4.1 Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction and identity data with payment service providers such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers are contractually required to handle your data securely and to use it solely for the purpose of processing your transaction.

4.2 Game and Platform Technology Providers

The casino and sports betting software powering the 7c7774 Platform is supplied by third-party game studios and technology providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive pseudonymised session and game-play data to ensure game integrity and to resolve technical disputes. They do not receive your full identity details.

4.3 Fraud Prevention and Security Services

We may share device data, IP addresses, and account activity indicators with specialist fraud detection and security service providers. These providers assist us in identifying suspicious patterns, duplicate accounts, and potential money-laundering activity. All such providers operate under strict data processing agreements.

4.4 Legal and Regulatory Authorities

Where required by law or by a valid legal order, 7c7774 may disclose personal data to law enforcement agencies, courts, or regulatory bodies. We will not make such disclosures beyond the minimum extent required by the relevant legal obligation.

4.5 Business Transfers

In the event that 7c7774 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any change to the privacy practices governing your data as a result.

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on subsequent visits and to remember certain preferences or session states. 7c7774 uses cookies and similar technologies (such as local storage and session tokens) to ensure the Platform functions correctly and to collect anonymised analytics data.

5.2 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the Platform to function. They manage your login session, maintain your account authentication state, and remember your language and currency preferences. These cookies cannot be disabled.
• Analytics cookies: We use anonymised, aggregated analytics to understand how players navigate the Platform — which pages are visited most often, where users exit, and how game categories perform. This data contains no personally identifiable information.
• Security cookies: Short-lived tokens used to detect and prevent CSRF attacks, session hijacking, and other security threats during your active session.

7c7774 does not use third-party advertising or retargeting cookies. We do not place tracking pixels for social media advertising networks on any page of the Platform.

5.3 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored by specific websites. Please note that disabling strictly necessary cookies will prevent you from logging in to your 7c7774 account and using core Platform features. Instructions for managing cookies are available in the help documentation of your specific browser.

6.1 Retention Periods

7c7774 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. As a general guide, account and transaction records are retained for a minimum of five years following account closure, in accordance with standard financial record-keeping obligations. Responsible gaming records (including self-exclusion history) are retained for a minimum of seven years. Communication records are retained for three years.

6.2 Security Measures

7c7774 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption at rest for all sensitive personal and financial data stored in our databases.
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular penetration testing and security audits conducted by independent third-party specialists.
• Multi-factor authentication requirements for all internal administrative systems.
• Automated anomaly detection and intrusion prevention systems monitoring our infrastructure 24 hours a day.

6.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 7c7774 will notify affected players without undue delay and will take immediate steps to contain the breach, assess its scope, and remediate any vulnerabilities that contributed to it. A breach notification will describe the nature of the incident, the categories of data affected, the steps taken in response, and the measures you can take to protect yourself.

7.1 Right of Access

You have the right to request a copy of all personal data that 7c7774 holds about you. Upon receiving a valid request, we will provide a structured, machine-readable summary of your data within the required response period.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that correcting your registered name or date of birth will require re-verification of your identity documents.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing based on legitimate interests. Please be aware that certain data must be retained for the minimum periods described in Section 6.1 above, and erasure requests cannot override these legal obligations.

7.4 Right to Object to Marketing

You may opt out of receiving marketing communications from 7c7774 at any time by contacting [email protected] or by using the unsubscribe mechanism included in any marketing message. Opting out of marketing will not affect your ability to receive transactional messages related to your account, such as deposit confirmations or withdrawal notifications.

7.5 Right to Data Portability

Where processing is carried out on the basis of your consent or contractual necessity, and where it is technically feasible, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.

8.1 Policy Amendments

7c7774 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the Platform's features and services. When material changes are made, the revised Policy will be published on this page with an updated effective date, and registered players will be notified by email where the changes are significant.

8.2 Continued Use

Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the Platform and contact [email protected] to request account closure and deletion of your data in accordance with the retention obligations described in Section 6.1.